PRIVACY POLICY

At KAFE XIAO XIONG XIONG, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

When you use our services or interact with our website, we may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed via third-party payment providers)

1.2 Non-Personal Information

  • Browser type and version
  • IP address
  • Time and date of access
  • Pages visited on our website
  • Referral links or search terms used

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your catering orders
  • To provide customer support and respond to your inquiries
  • To communicate with you regarding your orders or any updates
  • To improve our website, services, and user experience
  • To send marketing and promotional communications (only if you have opted in)

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

  • Service Providers: We may share information with third-party vendors who assist in delivering services (e.g., payment processors, delivery services). These vendors are bound by strict confidentiality agreements and are only permitted to use your data for the purposes of providing their services.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather data on how you use our website. Cookies allow us to:

  • Analyze website traffic and visitor behavior
  • Personalize your experience on our site
  • Improve website functionality

You can modify your browser settings to decline cookies, but this may affect your ability to use some features of our site.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, secure data storage, and restricted access to personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your data.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: admin@xiaoxiongfoods.com

By using KAFE XIAO XIONG XIONG’s website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.